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History

The Group began trading in 1987 and its development has been in three distinct phases:

ICL ‘Captive’ (1986 to 2003)

The Group was founded as a joint venture between ICL (later acquired by Fujitsu) and QUBIS in April 1986. The Group’s key milestones and developments during this phase include:

1989 Launched an electricity network analysis product for ICL’s Distribution Network Information System (which continues to be supported by the Group)
1992 Developed and deployed a UK-wide personnel system for Marks and Spencer
1993 Developed the Microsoft-based Meridio software product for enterprise document and records management, which was subsequently launched as a separate business (2001) and later acquired by Autonomy (2007)
1995 Developed and deployed call processing software in approximately 3,500 telephone switch locations for BT Group
2000 Developed and deployed the core ticketing software system for London Underground
2000 ACT Venture Capital acquires a 31 per cent. interest in the Group from Fujitsu
2001 Developed an interactive mortgage application system for First Active
2002 Helped Littlewoods redesign its customer business processes and call centre systems throughout the UK

Expansion in Ireland (2004 to 2009)

Following Fujitsu’s acquisition of ICL and a subsequent change in its strategy, the Group built upon its success with UK-based enterprise customers whilst also beginning to focus on the fast growing Irish financial services and telecoms markets. During this phase of growth, the Group’s revenue increased at a CAGR of 16.5% from £9.9 million for the financial year ended 31 March 2004 to £21.3 million for the financial year ended 31 March 2009.  The Group’s key milestones and developments during this phase included:

2004 Developed and deployed a customer relationship management system for Bank of Ireland
2005 Developed and deployed a case management system as a response to data protection legislation for the Information Commissioner’s Office in the UK
2006 Developed and deployed an actuarial engine for New Ireland Assurance
2006 Established the Group’s office in London
2007 Established a wholly-owned subsidiary, SpeechStorm, providing automated voice, text and video products for enterprise call centres
2007 The Group’s staff acquired Fujitsu’s remaining 20 per cent. interest in the Group
2007 Established an office in Gdansk, Poland
2009 Deployed a digital portal for eircom Group Limited supporting three million telephone subscribers

Targeted markets (2010 to date)

With the decline in the Irish financial services and telecoms market following the global financial crisis, the Group adjusted its customer focus away from these markets to focus on providing digital services in the UK. During this time, it aligned its operations across three operating divisions: Digital Services, Evolve and Workday Implementation Services. In this most recent phase of growth, the Group’s revenue increased at a CAGR of 37.5% from £17.0 million during the financial year ended 31 March 2011 to £60.8 million for the financial year ended 31 March 2015. The Group’s key milestones and developments during this phase include:

2010 Entered the UK healthcare market with the first deployment of Evolve for The Ipswich Hospital NHS Trust
2011 The Group’s staff acquired ACT Venture Capital’s 31 per cent. interest in the Group
2012 Completed its first ‘prime’ Workday implementation for King Digital
2012 The Group commenced its first Digital Services project for the Cabinet Office – the ‘Register to Vote’ platform – which is today available to 46 million UK citizens
2014 25th Acute English NHS Trust purchases Evolve, which is today licenced to be used in over 70 NHS hospitals